Part-Time Member Experience Associate — Evenings & Weekends

Planet Fitness; Memphis (TN); On-site; USD 14,000 - 19,000; Part time

Benefits offered by this job

Growth opportunities

Competitive pay

Shift-differential pay

PTO for all employees

Employee Assistance Program

Free Black Card Membership

Job summary

Planet Fitness is looking for a part-time Customer Service Representative at our Memphis club. You will handle phone inquiries, greet and sign up members, and support daily operations to ensure a friendly, judgment-free environment.

Responsibilities include assisting members, promoting fitness classes, processing POS transactions, and maintaining a clean club. Must be 18+, have basic computer skills, and provide excellent service.

Qualifications

• Customer service experience
• High school diploma/GED equivalent preferred
• Must be 18 years of age or older
• Basic computer proficiency

Responsibilities

• Answer phones in a friendly manner using information script
• Greet members, sign up and tour new members, and log amenities
• Respond to member questions and concerns in a timely and professional manner
• Process beverages or merchandise purchases through the point of sale system
• Promote fitness instruction classes to active and new members
• Provide a clean, sanitized and safe club environment

Skills

Customer service

Basic computer proficiency

Education

High school diploma/GED equivalent

Tools

Point of sale system

Job description

Planet Fitness is looking for a part-time Customer Service Representative at our Memphis club. You will handle phone inquiries, greet and sign up members, and support daily operations to ensure a friendly, judgment-free environment.

Responsibilities include assisting members, promoting fitness classes, processing POS transactions, and maintaining a clean club. Must be 18+, have basic computer skills, and provide excellent service.