Part-Time Evening Member Experience Specialist

Planet Fitness; Glen Burnie (MD); On-site; USD 2,066,000 - 2,893,000; Part time

Benefits offered by this job

PTO for all employees

Employee Assistance Program

Free Black Card Membership

Job summary

National Fitness Partners operates Planet Fitness locations and is hiring a part-time Customer Service Representative in Glen Burnie, MD. The role focuses on greeting members, answering inquiries, guiding tours, and processing sales with a friendly, judgment-free approach.

The position offers competitive pay with scheduled increases, shift options from 5pm-10pm, and opportunities for advancement within the network.

Qualifications

• Customer service experience.
• High school diploma/GED equivalent preferred.
• Must be 18 years of age or older.
• Basic computer proficiency.
• Ability to lift up to 75 lbs and perform physical duties.

Responsibilities

• Provide superior customer service to Planet Fitness members and guests.
• Answer phones in a friendly manner using a script.
• Greet members, sign up and tour new members, log amenities.
• Process purchases through the POS system.
• Promote fitness instruction classes to members and new sign-ups.
• Maintain a clean, sanitized and safe club environment.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or GED

Tools

POS system

Job description

National Fitness Partners operates Planet Fitness locations and is hiring a part-time Customer Service Representative in Glen Burnie, MD. The role focuses on greeting members, answering inquiries, guiding tours, and processing sales with a friendly, judgment-free approach.

The position offers competitive pay with scheduled increases, shift options from 5pm-10pm, and opportunities for advancement within the network.