Part-Time Member Experience Specialist

Planet Fitness; Maplewood (NC); On-site; USD 13,000 - 18,000; Part time

Benefits offered by this job

Growth opportunities

Shift-differential pay

PTO for all employees

Employee Assistance Program

Free Black Card Membership

Job summary

Planet Fitness is seeking a Customer Service Representative to deliver a high level of service to members and guests. The role involves answering calls, greeting members, signing up new members, and guiding them through the club’s amenities and programs.

Starting pay is $11 per hour with weekend and weeknight availability. Pay increases occur at 180 days, 1 year, and every six months thereafter based on anniversary date. PTO, EAP, and a free Black Card membership are among the benefits.

Qualifications

• Customer service experience preferred.
• Must be 18 years or older.
• Basic computer proficiency required.

Responsibilities

• Provide superior customer service to Planet Fitness members, prospective members and guests.
• Answer phones in a friendly manner and greet members; log amenities and tour new members.
• Process beverage or merchandise purchases through the POS system and promote fitness classes.

Skills

Customer service experience

Basic computer proficiency

Education

High school diploma/GED

Tools

Point of sale system

Job description

Planet Fitness is seeking a Customer Service Representative to deliver a high level of service to members and guests. The role involves answering calls, greeting members, signing up new members, and guiding them through the club’s amenities and programs.

Starting pay is $11 per hour with weekend and weeknight availability. Pay increases occur at 180 days, 1 year, and every six months thereafter based on anniversary date. PTO, EAP, and a free Black Card membership are among the benefits.