Part-Time Member Experience Specialist

Planet Fitness; Siles (PA); Presencial; USD 13.000 - 18.000; A tiempo parcial

Descripción de la vacante

Planet Fitness is seeking a Part-Time Customer Service Representative. You will deliver exceptional member service, assist with sign-ups, tours, and amenities, handle POS transactions, answer questions, and promote fitness classes. The role emphasizes a clean, safe club environment and friendly, professional interactions with members and guests.

Starting wage is $11 per hour with scheduled increases based on tenure. Must be 18+, with basic computer skills and a high school diploma or GED.

Formación

• Customer service experience preferred.
• Must be 18 years of age or older.
• High school diploma/GED preferred.
• Basic computer proficiency.

Responsabilidades

• Provide a superior level of customer service to Planet Fitness members, prospective members and guests.
• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the point of sale system.
• Promote our fitness instruction classes (PE@PF) to active and new members.
• Maintain a clean, sanitized and safe club environment.

Conocimientos

Customer service

Phone etiquette

POS system

Basic computer skills

Educación

High school diploma or GED

Herramientas

POS system

Computer literacy

Descripción del empleo

Planet Fitness is seeking a Part-Time Customer Service Representative. You will deliver exceptional member service, assist with sign-ups, tours, and amenities, handle POS transactions, answer questions, and promote fitness classes. The role emphasizes a clean, safe club environment and friendly, professional interactions with members and guests.

Starting wage is $11 per hour with scheduled increases based on tenure. Must be 18+, with basic computer skills and a high school diploma or GED.