Part-Time Member Experience Pro - Growth & Perks

Planet Fitness - National Fitness Partners; Valley Green (PA); On-site; USD 13,000 - 18,000; Part time

Benefits offered by this job

Growth opportunities

Shift-differential pay

PTO

Employee Assistance Program

Black Card Membership

Job summary

Planet Fitness is seeking a Customer Service Representative for a part-time role with a starting pay of $11 per hour. The schedule includes Friday 12pm–5pm, Saturday 9am–5pm, and Sunday 9am–5pm.

The role offers hourly increases at 180 days, 1 year, and every 6 months thereafter based on anniversary dates, plus shift-differential pay for select shifts, PTO, and an Employee Assistance Program. You will be responsible for delivering exceptional customer service, greeting and signing up members,

Qualifications

• Experience in customer service preferred.
• Able to use a computer and basic software.
• Excellent communication and friendly demeanor.

Responsibilities

• Provide superior customer service to members, guests and prospective members.
• Answer phones in a friendly manner and follow scripts.
• Greet members, sign up new members and provide tours.
• Log amenities and process purchases at the point of sale.
• Promote fitness classes to members and new sign-ups.
• Maintain a clean, sanitized and safe club environment.

Skills

Customer service

Basic computer skills

Phone etiquette

Education

High school diploma/GED

Job description

Planet Fitness is seeking a Customer Service Representative for a part-time role with a starting pay of $11 per hour. The schedule includes Friday 12pm–5pm, Saturday 9am–5pm, and Sunday 9am–5pm.

The role offers hourly increases at 180 days, 1 year, and every 6 months thereafter based on anniversary dates, plus shift-differential pay for select shifts, PTO, and an Employee Assistance Program. You will be responsible for delivering exceptional customer service, greeting and signing up members,