Part-Time Customer Service Rep — Growth, PTO & Free Gym Card

Planet Fitness; Columbus (OH); On-site; USD 14,000 - 19,000; Part time

Benefits offered by this job

Growth opportunities

Shift-differential pay

Paid time off

Employee Assistance Program

Free Black Card Membership

Job summary

Planet Fitness in Columbus, OH is hiring a Customer Service Representative for a part-time, first-shift role. The position starts at $12 per hour with weekend hours (Saturday-Sunday 6:30AM-1PM) and hourly increases at 180 days, 1 year, and every 6 months after the first year.

The role emphasizes friendly customer service, sign-ups of new members, and promoting PE@PF classes, while maintaining a clean and safe club environment.

Qualifications

• Customer service experience
• High school diploma/GED equivalent preferred
• Must be 18 years of age or older
• Basic computer proficiency

Responsibilities

• Provide a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience.
• Answer phones in a friendly manner using information script
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner
• Process beverage or merchandise purchases through the point of sale system
• Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
• Provide a clean, sanitized and safe club environment.

Skills

Customer service experience

Basic computer proficiency

Education

High school diploma/GED equivalent

Job description

Planet Fitness in Columbus, OH is hiring a Customer Service Representative for a part-time, first-shift role. The position starts at $12 per hour with weekend hours (Saturday-Sunday 6:30AM-1PM) and hourly increases at 180 days, 1 year, and every 6 months after the first year.

The role emphasizes friendly customer service, sign-ups of new members, and promoting PE@PF classes, while maintaining a clean and safe club environment.