Part-Time Member Experience Concierge — Spa & Lodging

Houston Oaks; Texas; Hybrid; USD 21,000 - 30,000; Part time

Job summary

Houston Oaks in Hockley, TX is seeking a Part‑Time Member Services Concierge to warmly greet members and guests, answer phones, direct calls, and book lodging and spa amenities to ensure a seamless, welcoming experience.

The ideal candidate will demonstrate exceptional communication, teamwork, and a customer‑first mindset, while following SOPs for lodging and spa services and supporting various club amenities during nights, weekends, and holidays.

Qualifications

• Excellent communication and interpersonal skills.
• Able to work as part of a team and contribute to workplace culture.
• Experience providing exceptional customer service and handling inquiries.

Responsibilities

• Greet Members and guests warmth and professionalism.
• Answer phones, direct calls, and book lodging and spa amenities.
• Ensure bookings and inquiries follow SOPs for lodging and spa services.
• Maintain safety and sanitation protocols.
• Perform other duties as assigned.

Skills

Excellent communication

Interpersonal skills

Team-oriented

Customer service mindset

Computer literacy

Job description

Houston Oaks in Hockley, TX is seeking a Part‑Time Member Services Concierge to warmly greet members and guests, answer phones, direct calls, and book lodging and spa amenities to ensure a seamless, welcoming experience.

The ideal candidate will demonstrate exceptional communication, teamwork, and a customer‑first mindset, while following SOPs for lodging and spa services and supporting various club amenities during nights, weekends, and holidays.