Wellness & Spa Member Services Associate (Part-Time)

Grey Oaks Country Club Inc.; Naples (FL); Sur place; USD 21 000 - 30 000; Temps partiel

Avantages offerts par ce poste

Professional development

Team oriented environment

Résumé du poste

Grey Oaks Country Club invites a friendly Receptionist & Member Services Assistant to welcome members and guests in person, on the phone, and by email. You will support wellness programming, coordinate check-ins, and assist with clerical tasks to keep daily operations smooth.

The role emphasizes exceptional customer service, teamwork, and proactive problem-solving in a private club environment, with weekend and holiday availability expected.

Qualifications

• 1+ year of experience in a professional administrative and/or receptionist role.
• Experience at a high-end private club or hospitality is desirable.
• Proficient in Microsoft Office (Outlook, Word, Excel); knowledge of NorthStar and/or Asset Essentials is a plus.
• Must be able to lift up to 50 lbs.
• Willingness to work weekends and holidays.

Responsabilités

• Greet all members and guests and direct inquiries to the appropriate team member.
• Answer telephones and manage scheduling/rescheduling/cancellation of appointments.
• Understand all Wellness & Spa activities and programming.
• Scan and check in members and guests; enter information as needed.
• Provide a personalized welcome experience and assist with clerical tasks as needed.
• Maintain professional, courteous interactions and strong communication with all departments.

Connaissances

Customer service

Member services

Administrative duties

Communication

Team player

Problem solving

Proactive

Outils

Outlook

Word

Excel

NorthStar

Asset Essentials

Description du poste

Grey Oaks Country Club invites a friendly Receptionist & Member Services Assistant to welcome members and guests in person, on the phone, and by email. You will support wellness programming, coordinate check-ins, and assist with clerical tasks to keep daily operations smooth.

The role emphasizes exceptional customer service, teamwork, and proactive problem-solving in a private club environment, with weekend and holiday availability expected.