Spa Guest Experience Specialist

The Houstonian Hotel, Club & Spa; Houston (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

The Houstonian Hotel, Club & Spa in Houston, Texas is seeking a Guest Services professional for their Spa. The role involves scheduling spa services, maintaining high hospitality standards, and ensuring guest satisfaction while upholding the luxury reputation of the hotel.

Ideal candidates have 3-5 years of experience in guest services and must be flexible with scheduling. Proficiency in Microsoft Office and fluent English are required. Join a team committed to excellence in a beautiful spa environment.

Qualifications

• 3–5 years of experience in guest services roles, spa experience preferred.
• Professional appearance and flexibility in work scheduling.
• Must maintain confidentiality regarding in-house practices.

Responsibilities

• Schedule spa services efficiently and promote service sales.
• Ensure guest satisfaction and maintain a professional atmosphere.
• Assist in maintaining cleanliness and organization of spa areas.

Skills

Guest services experience

Professional demeanor

Fluent English

Microsoft Office proficiency

Spa experience

Education

High School Diploma or GED

Tools

Spa Software

Job description

The Houstonian Hotel, Club & Spa in Houston, Texas is seeking a Guest Services professional for their Spa. The role involves scheduling spa services, maintaining high hospitality standards, and ensuring guest satisfaction while upholding the luxury reputation of the hotel.

Ideal candidates have 3-5 years of experience in guest services and must be flexible with scheduling. Proficiency in Microsoft Office and fluent English are required. Join a team committed to excellence in a beautiful spa environment.