Part-Time Member Concierge: Shape Financial Journeys

BECU; Covington (WA); On-site; USD 30,000 - 43,000; Part time

Benefits offered by this job

401(k) Company Match

4% annual contribution to your 401(k)

Medical, Dental and Vision

PTO Program + Exchange Program

Tuition Reimbursement Program

BECU Cares volunteer time off + donate

Job summary

BECU in Washington state is seeking a friendly Part-time Concierge to create a welcoming first impression for members and guide them through their financial journey with the right resources and services.

You’ll manage member flow, schedule appointments, keep spaces inviting, and demonstrate BECU’s remote access tools to boost member independence while supporting a consistent, high-quality service standard across locations in Tukwila and Covington.

Qualifications

• High school diploma or GED.
• At least 1 year in sales-focused financial or retail customer service.
• Proficient PC skills and ability to learn new software.

Responsibilities

• Welcome members with warm, prompt, and professional service.
• Streamline branch traffic by directing members to the right teams.
• Coordinate and track appointments for location staff.
• Maintain a clean, inviting member area.
• Educate members on remote services and tools.

Skills

Sales experience

Customer service

Education

High school diploma or GED

Job description

BECU in Washington state is seeking a friendly Part-time Concierge to create a welcoming first impression for members and guide them through their financial journey with the right resources and services.

You’ll manage member flow, schedule appointments, keep spaces inviting, and demonstrate BECU’s remote access tools to boost member independence while supporting a consistent, high-quality service standard across locations in Tukwila and Covington.