Part-Time Member Advisor | Financial Wellness

truecommunitycreditunion; Jackson (MI); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

Paid Time Off

12 Paid Holidays

401(k)

Pension

Tuition Reimbursement

Gym Reimbursement

Employee Assistance Program (EAP)

Job summary

TRUE Community Credit Union is seeking a part-time Member Advisor to support multiple Jackson-area branch locations. You will deliver exceptional member service, process transactions, open deposit accounts, and assist with loan applications while promoting financial products and safeguarding member security.

The role offers 26–29 hours weekly with shifts starting early morning and travel between branches. Competitive pay from $17.00 to $18.50 per hour plus PTO, holidays, and retirement and

Qualifications

• High school diploma or GED required.
• Minimum of 6 months customer service experience.
• Strong communication and relationship-building skills.
• Ability to multitask in a fast-paced environment.
• Comfortable using technology and learning new systems.
• Reliable transportation and willingness to travel between branch locations.

Responsibilities

• Deliver exceptional customer service to members.
• Process transactions accurately and efficiently.
• Open and maintain deposit accounts.
• Assist members with consumer loan applications.
• Recommend products and services that support members’ financial goals.
• Educate members about fraud prevention and account security.
• Build lasting relationships while navigating multiple systems and processes.

Skills

Customer service

Communication

Relationship-building

Multitasking

Technology literacy

Travel willingness

Education

High school diploma or GED

Job description

TRUE Community Credit Union is seeking a part-time Member Advisor to support multiple Jackson-area branch locations. You will deliver exceptional member service, process transactions, open deposit accounts, and assist with loan applications while promoting financial products and safeguarding member security.

The role offers 26–29 hours weekly with shifts starting early morning and travel between branches. Competitive pay from $17.00 to $18.50 per hour plus PTO, holidays, and retirement and