Part-Time Member Advisor - Help Members Achieve Goals

True Community Credit Union; Jackson (MI); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program (EAP)

Paid Time Off (PTO)

12 paid holidays

401(k) with company match

Pension plan

Gym membership reimbursement

Tuition reimbursement

Growth and development opportunities

Job summary

TRUE Community Credit Union is looking for a part-time Member Advisor to join our team at the Downtown Jackson Branch location. If you enjoy helping people, building relationships, and making a positive impact every day, we'd love to meet you.

As a Member Advisor, you'll help members navigate financial decisions, celebrate milestones, and find solutions that support their goals. Every interaction is an opportunity to build trust and create a positive experience.

Qualifications

• High school diploma or GED required.
• One year of banking, retail, cash handling, customer service, sales, or related experience preferred.
• Strong communication and relationship-building skills.
• Ability to multitask in a fast-paced environment.
• Comfort using technology and learning new systems.

Responsibilities

• Deliver exceptional customer service to members
• Process transactions accurately and efficiently
• Open and maintain deposit accounts
• Assist members with consumer loan applications
• Recommend products and services that support members' financial goals
• Educate members about fraud prevention and account security
• Build lasting relationships while navigating multiple systems and processes

Skills

Customer service

Communication

Multitasking

Tech-savvy

Education

High school diploma or GED

Job description

TRUE Community Credit Union is looking for a part-time Member Advisor to join our team at the Downtown Jackson Branch location. If you enjoy helping people, building relationships, and making a positive impact every day, we'd love to meet you.

As a Member Advisor, you'll help members navigate financial decisions, celebrate milestones, and find solutions that support their goals. Every interaction is an opportunity to build trust and create a positive experience.