Member Advisor Part-Time

truecommunitycreditunion; Dearborn (MI); On-site; USD 33,711,000 - 36,505,000; Part time

Benefits offered by this job

Employee Assistance Program (EAP)

Paid Time Off (PTO)

12 paid holidays

401(k) with company match

Pension plan

Gym membership reimbursement

Tuition reimbursement

Growth and development opportunities

Job summary

TRUE Community Credit Union in Dearborn is hiring a Part-Time Member Advisor to assist members with everyday banking needs, deposits, withdrawals, transfers, and account services. You will guide customers toward suitable financial solutions and help build lasting relationships in a friendly community setting.

The role requires a high school diploma or GED, likely 1 year of related experience, strong communication skills, and comfort with new technology.

Qualifications

• High school diploma or GED required.
• 1 year of banking, retail, cash handling, customer service, sales, or related experience preferred.
• Strong communication and relationship-building skills.
• Ability to multitask in a fast-paced environment.
• Comfort using technology and learning new systems.

Responsibilities

• Process deposits, withdrawals, transfers, loan payments and other account transactions.
• Open and maintain deposit accounts; assist with consumer loan applications.
• Educate members on fraud prevention and account security; advise on products and services.

Skills

Banking experience

Customer service

Relationship-building

Communication skills

Multitasking

Education

High school diploma or GED

Job description

Every member has a story. Join a team that's dedicated to helping people write their next chapter.

TRUE Community Credit Union is looking for a Part-Time Member Advisor to join our team at our Dearborn Branch. This opportunity is ideal for individuals with experience as a Bank Teller, Universal Banker, Personal Banker, Member Service Representative, Financial Services Representative, Customer Service Representative, or Retail Associate who enjoy helping people, building relationships, and making a positive impact every day.

As a Member Advisor, you'll be a trusted resource for members by providing exceptional service and guidance through everyday financial interactions. You'll assist with transactions, account services, and lending solutions while helping members achieve their financial goals. Every interaction is an opportunity to build trust, strengthen relationships, and create a positive member experience.

Pay & Benefits

$18.10 - $19.60

• Employee Assistance Program (EAP)
• Paid Time Off (PTO)
• 12 paid holidays
• 401(k) with company match
• Pension plan
• Gym membership reimbursement
• Tuition reimbursement
• Growth and development opportunities

Schedule

This part-time position works approximately 26 to 29 hours per week, including weekday shifts scheduled between 8:00 a.m. and 5:15 p.m. and 2 to 3 Saturdays per month from 8:45 a.m. to 1:15 p.m.

What You'll Do

As a Member Advisor, you'll help members with their everyday banking needs while providing personalized financial solutions. You'll process deposits, withdrawals, transfers, loan payments, and other account transactions with accuracy and efficiency. You'll open and maintain deposit accounts, assist with consumer loan applications, educate members on fraud prevention and account security, and recommend products and services that support their financial well-being. Success in this role comes from delivering outstanding customer service, identifying member needs, and building lasting relationships through every interaction.

What We're Looking For

• High school diploma or GED required
• One year of banking, retail, cash handling, customer service, sales, or related experience preferred
• Strong communication and relationship-building skills
• Ability to multitask in a fast-paced environment
• Comfort using technology and learning new systems

Why TRUE?

At TRUE Community Credit Union, we do more than provide financial services. We help people build brighter futures and strengthen our communities. Our culture is built on collaboration, inclusion, growth, and genuine care for one another. Whether your background is in banking, retail banking, sales, customer service, cash handling, financial services, or relationship management, you'll find opportunities to grow your career while making a meaningful difference every day.

Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees.