Part-Time Medical Scheduling Clerk - Patient Flow

Community Health Systems; Portage (IN); On-site; USD 22,000 - 30,000; Part time

Job summary

Community Health Systems in Portage, IN is seeking a Scheduling Clerk to coordinate patient appointments, manage schedules for consultations, tests, procedures, and follow-ups, and maintain accurate records in the scheduling system. The role requires proficiency with EMR systems, strong organizational skills, and the ability to communicate with patients and healthcare teams.

This is a part-time, day-shift position with standard clinic hours.

Qualifications

• Associate degree or certification in Healthcare Administration, Medical Office Administration, or a related field preferred.
• 0-2 years of experience in medical scheduling, administrative support, or customer service preferred
• 0-2 years of experience with EMR systems, scheduling software, or medical front desk operations preferred

Responsibilities

• Schedules patient appointments for consultations, tests, procedures, and follow-ups, ensuring proper allocation of time and resources.
• Notifies patients of appointment confirmations, cancellations, or reschedules, as well as providing necessary information and instructions.
• Accurately enters and updates patient information into the electronic health records (EHR) or scheduling system.
• Manages scheduling conflicts, ensuring that appointments do not overlap and that resources (e.g., rooms, equipment, and staff) are properly allocated.
• Provides general administrative support, including answering calls, filing documents, processing appointment-related paperwork, and faxing information as needed.
• Assists with patient check-in and registration, ensuring patients are properly checked in for scheduled appointments and providing any necessary instructions.
• Communicates with physicians, nurses, and other medical professionals to ensure appointments are properly scheduled based on clinical priorities and patient needs.
• Generates and maintains scheduling reports, tracking cancellations, reschedules, and appointment trends for departmental reporting and process improvements.

Skills

Appointment scheduling

Customer service

Communication

HIPAA privacy

Education

Associate degree or related certification

Tools

EMR systems

Scheduling software

Office applications

Job description

Community Health Systems in Portage, IN is seeking a Scheduling Clerk to coordinate patient appointments, manage schedules for consultations, tests, procedures, and follow-ups, and maintain accurate records in the scheduling system. The role requires proficiency with EMR systems, strong organizational skills, and the ability to communicate with patients and healthcare teams.

This is a part-time, day-shift position with standard clinic hours.