Part-Time Medical Office Front Desk Assistant (Evenings & Saturdays)

Collaborative Counseling Center; Columbia (MD); On-site; USD 21,000 - 30,000; Part time

Job summary

Collaborative Counseling Center in Columbia, MD is seeking a part-time Medical Office Assistant to support front desk operations, greet clients, answer phones, and maintain a professional environment.

You will schedule and confirm appointments, verify insurance, update patient records, assist with intake and checkout, and coordinate communication between clients, providers, and external offices.

Qualifications

• Strong phone etiquette and professional communication.
• Calendar management and scheduling for multiple providers and flexible client needs.
• Knowledge of medical terminology for accurate documentation and communication.
• Insurance verification including benefits checking and coverage confirmation.
• Administrative tasks: data entry, filing, record maintenance, and basic software use.
• Prior medical/behavioral health office experience and familiarity with EHRs is a plus.
• High school diploma or equivalent is required; post-secondary coursework or certification is preferred.

Responsibilities

• Greet clients and answer phones to ensure a welcoming front desk.
• Schedule and confirm appointments for multiple clinicians and manage calendars.
• Verify insurance information and update patient records.
• Assist with intake and checkout procedures and document management.
• Coordinate communication between clients, providers, and external offices.
• Maintain confidentiality and adhere to office policies and procedures.

Skills

Phone Etiquette

Appointment Scheduling

Medical Terminology

Insurance Verification

Administrative Support

EHR Systems

Organization

Confidentiality

Education

High School Diploma or equivalent

Post-secondary coursework in medical office administration

Tools

Electronic Health Records (EHR)

Job description

Collaborative Counseling Center in Columbia, MD is seeking a part-time Medical Office Assistant to support front desk operations, greet clients, answer phones, and maintain a professional environment.

You will schedule and confirm appointments, verify insurance, update patient records, assist with intake and checkout, and coordinate communication between clients, providers, and external offices.