Part-Time Medical Front Desk Specialist

Community Care; City of Schenectady (NY); Hybrid; USD 25.000 - 33.000; Teilzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid holidays

Paid time off

Retirement plan

Zusammenfassung

Community Care Physicians is seeking a part-time Patient Support Specialist to join our team. This role supports front desk operations, greets patients, and manages check-ins and insurance verification across two Schenectady-area offices.

The position requires high school completion with clerical experience in a medical setting, strong customer service, and confidentiality. Two days weekly, with these locations offering morning to evening shifts in a friendly medical environment.

Qualifikationen

• High school graduate or equivalent with additional education desirable.
• Previous clerical experience in a medical practice preferred.
• Knowledge of medical terminology and office procedures preferred.
• Ability to use interpersonal skills to establish/maintain cooperative relationships with patients, family members, physicians, providers, managers, co-workers and external customers.
• Maintain strictest confidentiality and discretion.

Aufgaben

• Greeting and checking in patients when they arrive to the office.
• Process incoming telephone calls/messages based on office policy and procedure.
• Schedule appointments for patients, following office protocols for access to care.
• Schedule all follow up appointments as directed by the providers or as indicated on encounter forms.
• Obtain patient signature on the appropriate waiver(s) according to insurance requirements.
• Organize and monitor the provider's daily schedule.
• Maintain timely patient flow.
• Verify patient insurance coverage/demographic information at each visit and update when necessary.

Kenntnisse

Customer service

Interpersonal skills

Confidentiality

Medical terminology

Ausbildung

High school diploma or equivalent

Additional education desirable

Jobbeschreibung

Community Care Physicians is seeking a part-time Patient Support Specialist to join our team. This role supports front desk operations, greets patients, and manages check-ins and insurance verification across two Schenectady-area offices.

The position requires high school completion with clerical experience in a medical setting, strong customer service, and confidentiality. Two days weekly, with these locations offering morning to evening shifts in a friendly medical environment.