Full-Time Patient Care & Scheduling Coordinator

Community Care Physicians; Village of Castleton-on-Hudson (NY); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Holidays

Paid Time Off

Retirement Plan

Job summary

Community Care Physicians is hiring a full-time Patient Support Specialist for their Schodack Internal Medicine and Pediatrics office. The position involves greeting patients, handling calls, scheduling, and processing insurance-related signatures.

Working hours are Monday–Friday, 7:30am–4:00pm, for a 40-hour week. The ideal candidate has strong customer service skills, preferably in a medical setting, with knowledge of medical terminology and office procedures.

Qualifications

• High school diploma or equivalent required; additional education desirable.
• Previous clerical experience in a medical practice preferred.
• Strong computer skills and familiarity with medical terminology.
• Ability to maintain confidentiality and work with sensitive information.
• Excellent interpersonal skills to interact with patients, families, and staff.

Responsibilities

• Greet and check in patients as they arrive at the office.
• Process incoming calls and messages per office policy.
• Schedule appointments following access-to-care protocols.
• Arrange follow-up appointments as directed by providers.
• Obtain patient signatures on waivers according to insurance requirements.
• Manage and monitor the provider's daily schedule and patient flow.
• Verify insurance coverage and update patient demographics at visits.

Skills

Customer service

Medical terminology

Computer skills

Interpersonal skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Community Care Physicians is hiring a full-time Patient Support Specialist for their Schodack Internal Medicine and Pediatrics office. The position involves greeting patients, handling calls, scheduling, and processing insurance-related signatures.

Working hours are Monday–Friday, 7:30am–4:00pm, for a 40-hour week. The ideal candidate has strong customer service skills, preferably in a medical setting, with knowledge of medical terminology and office procedures.