Patient Support Technician — Travel & Multisite Roles

Community Care Physicians; Latham (NY); On-site; USD 26,000 - 34,000; Part time

Job summary

Community Care Physicians in Latham, NY, seeks a Patient Support Technician for both full- and part-time roles. Responsibilities include front-desk duties, scheduling, and handling referrals to support physicians and patient care.

The position emphasizes excellent communication, confidentiality, and ability to manage several office tasks. Travel to CCP locations is required, with hours typically Monday–Friday. Compensation ranges hourly in line with experience.

Qualifications

• High school diploma or equivalent; additional education desirable.
• Minimum of one year work experience.
• Previous clerical experience in a medical practice preferred.
• Strong computer skills and knowledge of medical terminology.
• Ability to maintain confidentiality and discretion.

Responsibilities

• Answer phones and assist physicians with patient care.
• Complete prior authorizations and referrals; send tasks to nursing staff.
• Greet patients and manage check-in/check-out processes.
• Schedule patient appointments and follow-ups per protocols.
• Obtain specimens as directed by providers.
• Prepare charts for upcoming appointments and maintain patient flow.

Skills

Computer skills

Medical terminology

Interpersonal skills

Confidentiality

Travel required

Education

High school diploma

Additional education desirable

Job description

Community Care Physicians in Latham, NY, seeks a Patient Support Technician for both full- and part-time roles. Responsibilities include front-desk duties, scheduling, and handling referrals to support physicians and patient care.

The position emphasizes excellent communication, confidentiality, and ability to manage several office tasks. Travel to CCP locations is required, with hours typically Monday–Friday. Compensation ranges hourly in line with experience.