Part-Time Medical Front Desk Care Coordinator

BreakThrough Physical Therapy, Inc.; Fayetteville (NC); On-site; USD 21,000 - 22,000; Part time

Job summary

BreakThrough Physical Therapy, Inc. in Fayetteville, NC is seeking a Part Time Front Desk Medical Receptionist. You will greet patients, manage check-in/out, schedule visits, collect payments, and support HIPAA-compliant front desk operations.

The role emphasizes a calm, patient-centered approach and teamwork to ensure a smooth patient experience. The position requires strong communication, organizational, and multi-tasking skills, with familiarity with EMR systems, scheduling tools, and basic

Qualifications

• Strong communication, organization, multitasking, and follow-up skills.
• Comfort using computers, phones, scheduling systems, electronic medical records, email, and basic spreadsheets.

Responsibilities

• Create a welcoming, professional first impression for patients, visitors, and referral sources.
• Manage front desk operations including patient check-in, check-out, scheduling, verification/authorization, and phone calls
• Review, schedule, and follow up on incoming referrals by gathering information, creating/updating patient records, and helping patients understand next steps
• Keep patient flow and schedules moving by confirming appointments, working waitlists, filling cancellations, and following up with patients who need future visits
• Collect copays, balances, and other patient payments accurately and professionally, including basic payment tracking or reconciliation when needed
• Protect patient privacy and uphold HIPAA standards in all front desk interactions and documentation

Skills

Communication

Organization

Multitasking

Follow-up

Education

High School Diploma or GED

Tools

Scheduling systems

Electronic Medical Records

Spreadsheets

Job description

BreakThrough Physical Therapy, Inc. in Fayetteville, NC is seeking a Part Time Front Desk Medical Receptionist. You will greet patients, manage check-in/out, schedule visits, collect payments, and support HIPAA-compliant front desk operations.

The role emphasizes a calm, patient-centered approach and teamwork to ensure a smooth patient experience. The position requires strong communication, organizational, and multi-tasking skills, with familiarity with EMR systems, scheduling tools, and basic