Part-time Mailroom Courier/Distributor

Phillips Exeter Academy; Brentwood (NH); On-site; USD 24,797,000 - 28,930,000; Part time

Job summary

Phillips Exeter Academy is seeking a Part-time Mailroom Courier/Distributor/Central Receiving Support to provide high-quality, customer-oriented mail services across campus. You will sort, forward, and distribute mail/packages and liaise with the U.S. Post Office as needed.

The role is up to 20 hours per week, with essential personnel accommodations. Duties include operating the mailroom, postage, and related inventory tasks within Facilities Management on campus.

Qualifications

• High school diploma or GED required.
• Some college experience helpful.
• Valid driver's license and good driving record required.
• Experience in mailroom or educational setting preferred.
• Knowledge of accounting practices and computer software preferred.

Responsibilities

• Sort, screen, and route mail and packages.
• Distribute mail to students, faculty, and staff.
• Operate postage meter and Notifii Track system.
• Process postage sales and manage cash drawers.
• Provide customer service at mailroom window.
• Re-address undeliverable mail and forward to U.S. Post Office.
• Maintain the mailroom/warehouse inventory and equipment.
• Deliver and pick up mail with the Academy van as needed.
• Assemble and prepare mail/packages for distribution on routes.
• Complete required records and reports.

Skills

Customer service

Interpersonal skills

MS Office

Inventory management

Driver's license

Independent work

Organization

Education

High school diploma or GED

Some college experience

Tools

MS Office

Notifii Track

Inventory management system

Job description

Title

Mailroom Courier/Distributor/Central Receiving Support

Reports To

Mailroom Supervisor

Schedule

Part time up to 20 hours per week

Schedule may vary according to departmental and Academy needs and may include some Saturdays and holidays. This position is considered Essential Personnel*, flexibility is required. Not to exceed 999 hours annually.

Wage

$21.75 - $22.10

Pay Group

BiWkly (Hourly)

Type

Regular

Status / Annual Hours

Part-Time/ <999 hours

Fiscal Year Weeks

52 weeks

Class

Staff

Department

Facilities Management

Location

On-Campus

Position Purpose

Provides high quality, customer-oriented mail services by sorting, forwarding, and distributing mail and packages from the Academy mailroom and Central Receiving Warehouse to locations throughout the campus. This position also acts as a liaison between the Academy and the U.S. Post Office.

Job Responsibilities

• Sorts, screens, and routes all incoming, outgoing, and interoffice mail and packages received.
• Receives, documents, and distributes mail and packages to students, faculty, and office personnel.
• Operates machines, Postage Meter, Notifii Track Management system.
• Processes and controls the sale of postage to the Academy community, including cash and charge transactions and maintaining cash drawers.
• Provides customer service at the mailroom window including sales, distributing packages, and answering inquiries.
• Re-addresses undeliverable mail bearing insufficient or incorrect addresses, forwards undeliverable mail to U.S. Post Office.
• Keeps the mailroom delivery vehicle neat and orderly in appearance at all times and keeps maintenance records as needed.
• Operates the Academy mail van including pick up and return of vehicle to Academy garage.
• Performs deliveries and pick-ups on scheduled courier route as required.
• Assembles mail and packages at the Academy Mailroom and Central Receiving Warehouse for distribution on the mail route.
• Picks up and delivers mail packages to central locations in designated Academy buildings, hand delivers special mail to offices as directed, and obtains signatures for delivery receipts.
• Performs duties such as bagging mail, batching, moving heavy cartons, and loading/unloading trucks.
• Maintains the integrity of online inventory management system by updating inventory ordering levels and completing material receipts and issuances. Receives and unloads all incoming orders, checks for inappropriate handling of goods, and authorizes Bill of Lading.
• Verifies stock items against purchase orders and places into appropriate inventory location.
• Notifies Academy departments of receipt of all non-stock items, arranges and delivers items.
• Stores all inventory items in proper locations and maintains a clean and orderly warehouse, corridor, and loading dock.
• Communicates receipt of packages to recipients and completes work order(s) for delivery(s).
• Other duties as assigned.

Knowledge, Skills and Competencies

• Respect for diversity of identities and experiences, an orientation toward equity and inclusion, and cultural competency in all aspects of Academy life.
• Strong interpersonal skills with ability to develop and maintain collegial relationships.
• Excellent communication (written and verbal) skills.
• Demonstrated ability to work with students by building trust and credibility.
• Excellent analytical and problem-solving skills as well as a strong customer focus.
• A strict adherence to confidential policies is required.
• Ability to work independently and handle multiple priorities and deadlines simultaneously.
• Proficient in MS Office, and ability to work with internal systems/applications.
• Willingness and ability to learn additional applications as needed.
• High degree of organizational skills with the ability to be flexible and multi-task with accuracy.
• Ability to follow verbal and written directions, maintain a professional demeanor and restraint at all times, including amidst stressful situations.

Direct/Indirect Reports

None.

Position Requirements

Education

• High school diploma or GED is required.
• Some college experience is helpful.

Experience

• Previous experience in a mailroom preferred but not necessary.
• Knowledge of accounting practices and computer software is preferred.
• Valid driver’s license and good driving record are required.
• Experience working with adolescents in an educational setting is preferred.

Physical Requirements

1. Must be able to remain on their feet for extended periods of time, go up and down flights of steps, as well as stoop, kneel, crouch, and lift.
2. Ability to lift and transport up to 50 lbs without assistance.

Additional Requirements

1. Successfully complete upon hire a criminal background check (reviewed every 5 years).
2. Clean Driving record upon hire (reviewed annually).
3. *Essential personnel are required to report to or remain at work if instructed directly by designated personnel during emergency events or inclement weather.