Weekend Front Desk Concierge in Luxury HOA

Action Property Management; San Francisco (CA); On-site; USD 28,000 - 36,000; Part time

Benefits offered by this job

Comprehensive health benefits

Paid time off

Hospitality & property management培训

Career growth opportunities

Job summary

Action Property Management is seeking a weekend part-time Front Desk Associate for our Watermark luxury community in San Francisco. Compensation is $23.00 per hour, with Saturday and Sunday shifts from 6:00 AM to 2:00 PM.

The role emphasizes 5-star resident service, lobby maintenance, access control, and concierge duties. Ideal candidates have at least 6 months in customer service, with a preference for hospitality or luxury settings, and a polished, professional demeanor.

Qualifications

• Must be 18+ and pass a pre-employment background check and drug screening
• High School Diploma or GED Equivalent
• At least 6 months of customer service experience. Hospitality, luxury retail or fine dining experience is preferred
• Hospitality Management college students or recent graduates are highly desired
• Polished and professional appearance and demeanor
• Upbeat and positive team player attitude
• Strong judgment and solutions-oriented
• Proactive customer service approach

Responsibilities

• Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction
• Maintain the appearance of the front desk area, lobby, and main elevators
• Monitor lobby activity and maintain access control
• Provide concierge services
• Complete Daily Activity Report
• Answer and direct incoming phone calls. Receive and distribute resident parcels
• Address resident and guest concerns and questions
• Demonstrate strong understanding of the association's governing documents

Skills

Customer service

Hospitality experience

Team player

Professional appearance

Strong judgment

Proactive service

Education

High School Diploma or GED

Job description

Action Property Management is seeking a weekend part-time Front Desk Associate for our Watermark luxury community in San Francisco. Compensation is $23.00 per hour, with Saturday and Sunday shifts from 6:00 AM to 2:00 PM.

The role emphasizes 5-star resident service, lobby maintenance, access control, and concierge duties. Ideal candidates have at least 6 months in customer service, with a preference for hospitality or luxury settings, and a polished, professional demeanor.