Part-Time Luxury Concierge – High-Rise Guest Services

Zohorecruit; Austin (TX); On-site; USD 25,000 - 30,000; Part time

Job summary

Stratton Amenities, a luxury residential concierge in Austin, TX, seeks an engaging part-time Front Desk Concierge to greet residents and guests with professionalism and care. The role focuses on anticipatory service, seamless accommodations, and a welcoming atmosphere in a high-end building.

Responsibilities include handling packages, coordinating amenities, and maintaining confidentiality while delivering exceptional guest experiences.

Qualifications

• At least two years in hospitality or upscale customer service.
• Ability to deliver exceptional guest service.
• Excellent verbal and written communication.

Responsibilities

• Greet and direct residents and visitors with a pleasant attitude.
• Exceed expectations by providing anticipatory service and smooth accommodations.
• Cultivate relationships with residents, vendors, and contractors.
• Log guest packages and conduct inventory audits.
• Monitor lobby security and assist with safety tasks.
• Coordinate amenities requests, transportation, move-ins, and events.
• Maintain confidentiality and a professional appearance.
• Work flexible schedules including nights, weekends and holidays.

Skills

Hospitality experience

Guest service

Communication

Problem-solving

Organization

Appearance

Flexible hours

Job description

Stratton Amenities, a luxury residential concierge in Austin, TX, seeks an engaging part-time Front Desk Concierge to greet residents and guests with professionalism and care. The role focuses on anticipatory service, seamless accommodations, and a welcoming atmosphere in a high-end building.

Responsibilities include handling packages, coordinating amenities, and maintaining confidentiality while delivering exceptional guest experiences.