Luxury Front Desk Concierge | Flexible Hours

Stratton Amenities; Dallas (TX); Sur place; USD 36 000 - 48 000; Plein temps

Résumé du poste

Stratton Amenities is seeking personable, polished Front Desk Receptionists/Concierges to represent our brand at a luxury residential high-rise in Dallas. Ideal candidates enjoy engaging with people, delivering high-quality service, and maintaining a professional environment.

Opportunities include full-time and part-time schedules, with weekend and holiday availability. We offer a supportive team culture, competitive pay, and performance-based incentives, with scheduling flexibility and a focus

Qualifications

• Two+ years hospitality/front desk experience required.
• Excellent verbal and written communication skills.
• Professional, well-groomed, polished appearance.
• Ability to stay composed and attentive in a fast-paced setting.
• Strong problem-solving skills and sound judgment.
• Highly organized with attention to detail.

Responsabilités

• Greet residents and visitors warmly as a Front Desk Receptionist/Concierge.
• Be the first point of contact for residents, guests, and vendors.
• Deliver elevated front desk/concierge service reflecting property standards.
• Answer phones professionally and relay messages accurately.
• Log and distribute packages; perform inventory checks.
• Assist with concierge requests like amenity reservations and local arrangements.
• Build positive relationships with residents, vendors and on-site teams.
• Monitor lobby and security to maintain a safe environment.

Connaissances

Communication skills

Interpersonal skills

Professional appearance

Hospitality front desk experience

Fast-paced environment

Problem solving

Organizational skills

Service-oriented attitude

Description du poste

Dallas, United States | Posted on 06/15/2026

Stratton Amenities provides luxury, hotel-style front desk and concierge services to upscale apartment and condominium communities. Our focus is simple: delivering a professional, welcoming, and service-driven experience for residents, guests, and clients.

We are seeking personable, polished, and reliable Front Desk Receptionists / Concierges to represent our brand at a luxury residential high-rise. This role is ideal for individuals who enjoy engaging with people, take pride in their work environment, and consistently deliver thoughtful, high-quality service.

We offer a supportive team culture, competitive pay, and performance-based incentives.

Schedule Availability

Full-time and part-time opportunities

Must be available to work weekends and holidays

Flexible scheduling, including evenings as needed

Position Qualifications

Strong verbal and written communication skills

Professional demeanor with excellent interpersonal skills

Ability to remain composed, attentive, and efficient in a fast-paced environment

Strong problem-solving skills and sound judgment

High level of organization, accountability, and attention to detail

Self-motivated with a positive, service-oriented attitude

Well-groomed, polished, and professional appearance

Minimum of two years of hospitality, front desk, or upscale customer service experience

Key Responsibilities

Welcome residents and visitors warmly and professionally as a Front Desk Receptionist / Concierge

Serve as the first point of contact for residents, guests, and vendors

Deliver a consistently elevated front desk and concierge experience that reflects the property’s standards

Answer phones professionally and relay messages accurately

Log, track, and distribute resident packages, including regular inventory checks

Assist residents with concierge-style requests such as amenity reservations, local recommendations, transportation coordination, and service arrangements

Build and maintain positive working relationships with residents, vendors, and on-site teams

Monitor the lobby area and security systems to support a safe and orderly environment

Maintain confidentiality and professionalism at all times

Support general front desk and concierge operations as needed

Experience Requirements

Background in hospitality, residential front desk, concierge, luxury retail, or customer-facing roles

Proven ability to deliver exceptional service and handle guest interactions professionally

Stratton Amenities is an equal opportunity employer. We value diversity, inclusion, and mutual respect, and we believe a strong service culture starts with a team that feels supported, valued, and empowered.