Front Desk Concierge (Part Time / Weekend)

Zohorecruit; Austin (TX); On-site; USD 25,000 - 30,000; Part time

Job summary

Stratton Amenities, a luxury residential concierge in Austin, TX, seeks an engaging part-time Front Desk Concierge to greet residents and guests with professionalism and care. The role focuses on anticipatory service, seamless accommodations, and a welcoming atmosphere in a high-end building.

Responsibilities include handling packages, coordinating amenities, and maintaining confidentiality while delivering exceptional guest experiences.

Qualifications

• At least two years in hospitality or upscale customer service.
• Ability to deliver exceptional guest service.
• Excellent verbal and written communication.

Responsibilities

• Greet and direct residents and visitors with a pleasant attitude.
• Exceed expectations by providing anticipatory service and smooth accommodations.
• Cultivate relationships with residents, vendors, and contractors.
• Log guest packages and conduct inventory audits.
• Monitor lobby security and assist with safety tasks.
• Coordinate amenities requests, transportation, move-ins, and events.
• Maintain confidentiality and a professional appearance.
• Work flexible schedules including nights, weekends and holidays.

Skills

Hospitality experience

Guest service

Communication

Problem-solving

Organization

Appearance

Flexible hours

Job description

Austin, United States | Posted on 07/30/2026

Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk concierge services for upscale apartments and condominium buildings. Our mission is to create the most hospitable experience for our associates, residents and clients.

We are seeking engaging, energetic, friendly, and professional individuals to provide outstanding service for our residents and guests in our luxury residential high-rise in Austin, TX. The ideal candidate is passionate about providing exceptional hospitality and guest experiences.

We offer a fun work environment, competitive pay and exciting rewards based on performance and accomplishments.

Shift: Part Time

Position Requirements

• Excellent verbal and written communication skills
  
• Excellent problem-solving skills
  
• Takes pride and ownership in the position and property
  
• Ability to listen and react quickly to residents’ and guests’ requests in a genuine manner
  
• Have at least two year of hospitality experience
  
• Possess amazing interpersonal skills and exceptional guest service abilities
  
• Be organized, proactive, productive and self-motivated showing a positive attitude
  
• Maintain a neat and professionally well-groomed appearance
  
• Think clearly, quickly and efficiently and make concise decisions even under pressure
  

Main Responsibilities

• Greet and direct residents and visitors with a pleasant attitude
  
• Exceed residents' and guests' expectations by providing anticipatory service and ensuring smooth accommodations
  
• Cultivate and retain cohesive relationships with residents, vendors and contractors
  
• Accurately log guest packages, ensure timely delivery and perform package inventory audits
  
• Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security
  
• Assist in the scheduling and completion of all amenities’ requests including local transportation, residents’ move-ins, dinner reservations, pet walking, dry-cleaning pick-ups and drop-offs, event planning, grocery and package delivery, housekeeping, etc.
  
• Ability to maintain confidentiality
  
• Must be able to work flexible schedules including nights, weekends and holidays
  

Experience Requirements:

• Experience in hospitality or upscale customer service or retail
  
• Must have experience delivering exceptional service
  

Stratton Amenities is an equal opportunity employer. We strongly believe diversity and inclusion are essential to making connections in a culture of service.