Part-Time Licensure Admin Specialist

Commonwealth of VA Careers; Richmond (VA); On-site; USD 34,000 - 49,000; Part time

Job summary

Commonwealth of Virginia Careers is seeking two Part Time Administrative Support Technicians in Richmond, Virginia. You will provide administrative assistance to the Department of Education staff and the public, handling licensure requests, mail, document indexing, and case assignments using automated systems.

Strong data entry, Word, Outlook, and regulatory knowledge are essential, along with excellent customer service and ability to communicate clearly with stakeholders.

Qualifications

• Experience using data entry, Word, MLO, eVA, and Outlook.
• Experience in office environments with high-volume administrative work and records management.
• Ability to provide accurate technical assistance by phone and in person.
• Experience communicating with internal and external stakeholders with strong customer service and clarity on regulations.

Responsibilities

• Operate computerized licensure system to process license action requests.
• Open and stamp licensure mail daily and sort by category.
• Index imaged documents and review for legibility.
• Draft general correspondence compliant with regulations and policies.
• Assign cases daily using the licensure system with accuracy.
• Research cases to provide information for evaluation and processing.
• Use office automation tools to enhance data access and networking.

Skills

Data entry

Microsoft Word

Outlook

MLO

eVA

Customer service

Stakeholder communications

Regulatory frameworks

Education

High school diploma

Related degree (business/public administration/education/communications)

Tools

MLO

eVA

Job description

Commonwealth of Virginia Careers is seeking two Part Time Administrative Support Technicians in Richmond, Virginia. You will provide administrative assistance to the Department of Education staff and the public, handling licensure requests, mail, document indexing, and case assignments using automated systems.

Strong data entry, Word, Outlook, and regulatory knowledge are essential, along with excellent customer service and ability to communicate clearly with stakeholders.