Part-Time Library Programs & Customer Service Specialist

Gwinnett County Public Library; Lawrenceville (GA); On-site; USD 25,000 - 32,000; Part time

Job summary

Gwinnett County Public Library in Snellville is seeking a part-time Library Associate to assist customers with information, technology, and readers' advisory. You will participate in branch operations, programming, and outreach, including coordinating tours for schools and community groups.

The role requires adapting to a fast-paced environment, handling cash, and supporting passport services as needed. Strong communication and computer skills are essential.

Qualifications

• Associate’s Degree preferred; some college credit accepted.
• One year of related customer service experience.
• Equivalent education/experience acceptable.

Responsibilities

• Assist library customers with information, technology and readers' advisory needs.
• Support daily branch operations and cash handling as needed.
• Coordinate tours and community presentations for outreach.
• Assist with collection maintenance and shelving of materials.
• Participate in branch programming and training activities.
• Provide passport services: processing, photos, payments and forms.

Skills

Prioritizing work

Public Speaking

Instruction

Office equipment

Computer & software

Communication skills

Education

Associate's degree preferred

Some college credit accepted

Job description

Gwinnett County Public Library in Snellville is seeking a part-time Library Associate to assist customers with information, technology, and readers' advisory. You will participate in branch operations, programming, and outreach, including coordinating tours for schools and community groups.

The role requires adapting to a fast-paced environment, handling cash, and supporting passport services as needed. Strong communication and computer skills are essential.