Library Assistant, Customer Services & Passport Support

Gwinnett County Public Library; Lawrenceville (GA); On-site; USD 21,000 - 28,000; Full time

Job summary

Gwinnett County Public Library in Lawrenceville, GA is seeking a Library Assistant FT for the Hamilton Mill Branch. This full-time clerical role focuses on routine customer service, materials processing, and supporting daily branch operations.

Qualifications include a high school diploma or GED and at least one year of related customer service experience. Passport services may be performed at designated branch locations.

Qualifications

• High school diploma or GED required.
• One year of related customer service experience.

Responsibilities

• Sorts and processes library materials including receiving, processing and shipping items.
• Provides customer service including information, circulation, basic technology assistance and problem resolution.
• Supports branch operations including balancing fees and branch cash funds and collection management.
• Maintains an inventory of branch supplies and coordinates ordering of basic branch supplies.
• Assists with branch programming and outreach and supports special services as assigned.

Skills

Customer service

Prioritizing work

Office equipment

Computer literacy

Attention to detail

Communication

Education

High school diploma or GED

Tools

Passport services

Job description

Gwinnett County Public Library in Lawrenceville, GA is seeking a Library Assistant FT for the Hamilton Mill Branch. This full-time clerical role focuses on routine customer service, materials processing, and supporting daily branch operations.

Qualifications include a high school diploma or GED and at least one year of related customer service experience. Passport services may be performed at designated branch locations.