Library Access Assistant - Student Worker

Georgia Gwinnett College; Lawrenceville (GA); On-site; USD 16,531 - 22,041; Part time

Job summary

Georgia Gwinnett College Library is seeking a Student Assistant - Access Services to support circulation, reference help, and general library operations. The role offers part-time hours and a dynamic campus library environment in Lawrenceville, GA.

Responsibilities include checking materials in/out, assisting patrons, shelving, and basic IT support. The position emphasizes customer service, teamwork, and adherence to conduct standards, with evening/weekend shifts required.

Qualifications

• Must be available to work evenings and weekends.
• Must be currently enrolled in at least 6 credit hours at Georgia Gwinnett College.
• Must be in good academic standing and maintain good academic standing for the duration of employment.
• Must be in good conduct standing with Georgia Gwinnett College; maintain good conduct for the duration of employment.
• Excellent verbal and written communication skills.
• Ability to serve a diverse college community with courtesy and professionalism.
• Customer service orientation.
• Strong organizational and time management skills.
• Basic knowledge of Windows environment, Microsoft Office, and Web browsers.
• Capacity to learn and perform library procedures.
• Able to assist with basic Reference and Information Commons inquiries.
• Accuracy and attention to detail.
• Ability to work productively as a member of a team.
• Must be able to handle confidential information.

Responsibilities

• Performs various circulation activities (checking library materials in and out, renewals, etc.).
• Assists patrons in locating library materials using Library of Congress classification system.
• Assists patrons in using library equipment such as computers, copiers, scanners, and printers.
• Answers incoming phone calls at the GGC Library Circulation Desk.
• Answers walk-up questions from library patrons; directs patrons to other staff/departments as needed.
• Assists with basic reference inquiries.
• Sorts and shelves library materials.
• Monitors security gate alarms and library entrance.
• Maintains the appearance of the library, keeping it neat and orderly.
• Participates in collection maintenance activities.
• Submits help desk tickets for troubleshooting library equipment.
• Cleans library computers and equipment.
• Performs related work as required.

Skills

Communication

Diversity & Professionalism

Customer Service

Time Management

Windows & MS Office

Willingness to Learn

Reference Help

Attention to Detail

Teamwork

Confidentiality

Education

Enrolled at Georgia Gwinnett College

Tools

Library equipment

Job description

Georgia Gwinnett College Library is seeking a Student Assistant - Access Services to support circulation, reference help, and general library operations. The role offers part-time hours and a dynamic campus library environment in Lawrenceville, GA.

Responsibilities include checking materials in/out, assisting patrons, shelving, and basic IT support. The position emphasizes customer service, teamwork, and adherence to conduct standards, with evening/weekend shifts required.