Library Services Associate: Customer Help & Passport Ops

Gwinnett County Public Library; Lawrenceville (GA); On-site; USD 21,000 - 28,000; Full time

Job summary

Gwinnett County Public Library is seeking a Library Assistant (Full Time) at the Collins Hill Branch in Lawrenceville, GA. You will perform routine library tasks, assist patrons with information and basic technology, and support daily branch operations.

The position requires a high school diploma or GED and at least one year of related customer service experience. You may handle passport services, process materials, and work in a fast-paced, collaborative team environment.

Qualifications

• High school diploma or GED.
• One year of related customer service experience.

Responsibilities

• Sorts and processes library materials, including receiving, processing and shipping items, and maintaining branch collection.
• Provides customer service, information, circulation, and basic technology assistance.
• Supports daily branch operations, handles inquiries, balances fees, and manages collections.
• Maintains inventory of branch supplies and coordinates basic purchasing.
• Participates in branch programming and outreach activities.

Skills

Customer service

Attention to detail

Communication

Multitasking

Technology skills

Education

High school diploma or GED

Job description

Gwinnett County Public Library is seeking a Library Assistant (Full Time) at the Collins Hill Branch in Lawrenceville, GA. You will perform routine library tasks, assist patrons with information and basic technology, and support daily branch operations.

The position requires a high school diploma or GED and at least one year of related customer service experience. You may handle passport services, process materials, and work in a fast-paced, collaborative team environment.