Part-Time Library Information Services Assistant

Dauphin County Library System; Harrisburg (Dauphin County); On-site; USD 17,000 - 18,000; Part time

Job summary

Dauphin County Library System in Harrisburg, PA is seeking an Information Services Assistant to support reference services across the system. This part-time position (25 hours per week) focuses on delivering exceptional customer service and helping guests locate information.

Ideal candidates will have a BA/BS with customer service experience or an associate degree with library experience, strong communication, and the ability to travel to libraries and outreach locations.

Qualifications

• Bachelor's or associate degree with library/customer service experience.
• Proven customer service and communication skills.
• Ability to transport to libraries, programs and outreach locations and lift up to 25 lbs.

Responsibilities

• Aid in providing exceptional customer service throughout the reference process.
• Support systemwide Information Services in fulfilling informational needs of members and staff.

Skills

Customer service

Communication skills

Driving/transportation

Lift 25 lbs

Education

BA/BS degree with customer service experience

Associate degree with library experience

Job description

Dauphin County Library System in Harrisburg, PA is seeking an Information Services Assistant to support reference services across the system. This part-time position (25 hours per week) focuses on delivering exceptional customer service and helping guests locate information.

Ideal candidates will have a BA/BS with customer service experience or an associate degree with library experience, strong communication, and the ability to travel to libraries and outreach locations.