Part-Time Library Assistant — Evening & Weekend

Wake County; Raleigh (NC); On-site; USD 35,000 - 41,000; Part time

Job summary

Wake County Public Libraries (WCPL) seeks a Library Assistant to serve the community at Green Road Library in Raleigh, NC. You will help patrons discover books and resources, promote programs, and provide friendly, knowledgeable service that makes visitors feel welcome.

The role emphasizes customer interaction, assistance with technology, and support for children's programming, with a regular 20-hour weekly schedule and rotating shifts. A strong interest in learning is valued.

Qualifications

• Associate's degree is required.
• No specific experience is required.
• Equivalent education and experience are accepted.
• Please include ALL prior work experience on your application and resume.

Responsibilities

• Provide outstanding customer service at service desks.
• Assist patrons in locating materials and understanding library policies.
• Promote programs, services, and initiatives to patrons.
• Offer readers' advisory and reference assistance for books and digital resources.
• Provide basic computer help and assist with printing, copying, and email.
• Guide customers in using digital collections and online catalog.
• Collaborate with managers and colleagues to ensure smooth daily operations.

Skills

Customer Service

Interpersonal skills

Technology skills

Reading recommendations

Education

Associate's degree

Equivalent education and experience

Tools

MS Office

Google Docs

Job description

Wake County Public Libraries (WCPL) seeks a Library Assistant to serve the community at Green Road Library in Raleigh, NC. You will help patrons discover books and resources, promote programs, and provide friendly, knowledgeable service that makes visitors feel welcome.

The role emphasizes customer interaction, assistance with technology, and support for children's programming, with a regular 20-hour weekly schedule and rotating shifts. A strong interest in learning is valued.