Circulation Assistant, Library Services (Flexible Schedule)

Durham County; Durham (NC); On-site; USD 41,000 - 42,000; Full time

Job summary

Durham County Government’s North Regional Library is seeking a Library Assistant, Circulation to join the North Regional Library Circulation Unit. You will assist with checkout, returns, holds, shelving, notices, and customer accounts while delivering excellent service.

This full‑time, non‑exempt position (37.5 hours/week) requires a flexible schedule including afternoons, evenings, and weekends and may involve work at other Durham County Library locations. Equal opportunity employer.

Qualifications

• Experience delivering customer service in a library setting.
• Familiarity with circulation fundamentals (check in/out, holds, fines).
• Proficiency with keyboards and basic computer apps.
• Ability to navigate library databases and checkout systems.
• Ability to organize materials and maintain reference files.
• Strong interpersonal skills with patrons and staff.

Responsibilities

• Share responsibility for coverage of the Circulation Desk.
• Assist with checking items in and out, holds, shelving, and notices.
• Help with money handling and daily revenue reports.
• Register new borrowers and resolve account issues.
• Answer questions in person, by phone, or virtually.
• Support LibAnswers/LibChat and other inquiries.

Skills

Customer service

Public library experience

Keyboarding/data entry

Use PCs/word processing

Organize materials

Teamwork

Education

Associate degree in library science or related field

Tools

Library automation system

Job description

Durham County Government’s North Regional Library is seeking a Library Assistant, Circulation to join the North Regional Library Circulation Unit. You will assist with checkout, returns, holds, shelving, notices, and customer accounts while delivering excellent service.

This full‑time, non‑exempt position (37.5 hours/week) requires a flexible schedule including afternoons, evenings, and weekends and may involve work at other Durham County Library locations. Equal opportunity employer.