Part-Time Library Assistant

John Tyler Community College; Chesterfield Court House (VA); On-site; USD 19,000 - 28,000; Part time

Job summary

Brightpoint Community College is seeking a Part-Time Library Assistant to support students, faculty and staff at the Chesterfield campus. You will staff the information desk, respond to patron inquiries, and help with library resources and equipment.

You will assist with interlibrary loans, student orientation and library promotions, with day and evening hours as needed. The role requires strong communication skills and the ability to work in a tech-enabled environment.

Qualifications

• Demonstrated ability to provide excellent customer service.
• Excellent interpersonal, verbal and written communication skills.
• Ability to work collaboratively and efficiently in a highly technological and team-oriented environment.
• Both flexibility and ability to adapt to ongoing change.
• Successful completion and passing of a criminal background check.

Responsibilities

• Staff the information desk in-person and virtually.
• Respond to patron queries using library resources and databases.
• Navigate common software platforms and troubleshoot computers/equipment.
• Process interlibrary loans and manage basic circulation tasks.
• Assist with student orientation and library engagement activities.
• Support library promotional activities and events.

Skills

Customer service

Interpersonal communication

Verbal & written communication

Team collaboration

Adaptability

Background check

Tools

Google Suite

MS Office

Teams

Zoom

Job description

Title: Part-Time Library Assistant

Agency: Brightpoint Community College

Location: Chesterfield - 041

FLSA: Nonexempt

Hiring Range: $17.00 hourly

Full Time or Part Time: Part Time

Additional Detail

Job Description

Brightpoint Community College is a two-year public institution of higher education and is one of the largest of Virginia's 23 community colleges. The college is located within the Greater Richmond metropolitan area. It serves students and the community at its two campuses, in Chester and Midlothian; online; and in locations throughout its service area. Brightpoint Community College's mission is to provide quality educational opportunities that inspire student success and community vitality. It envisions a success story for every student.

Brightpoint Library is seeking to fill a Library Assistant position. Library Assistants, under the supervision of the Library Director, work directly with students, faculty and staff to provide information services. Assistants perform a combination of these duties: staff the in-person and virtual Information Desk; respond to patron queries that include use of library and other information resources; navigate common software platforms; troubleshoot computers and equipment; process interlibrary loans; assist with student orientation and engagement activities for the library; and assist with library promotional activities. Library Assistants may be assigned to the Chester Campus or Midlothian Campus; 20-29 hours per week; schedule may include day and/or evening hours.

Minimum Qualifications

• Demonstrated ability to provide excellent customer service.
• Excellent interpersonal, verbal and written communication skills.
• Ability to work collaboratively and efficiently in a highly technological and team-oriented environment.
• Both flexibility and ability to adapt to ongoing change.
• Successful completion and passing of a criminal background check.

Additional Considerations

• Experience in a library, museum, archive or bookstore.
• Experience using online resources such as e-books, databases, social media and streaming video.
• Familiarity with Google Suite, MS Office, Teams and Zoom.