Part-Time Keyholder — Elevate Guest Experience

oxford; Sarasota (FL); On-site; USD 21,000 - 30,000; Part time

Job summary

Lilly Pulitzer store positions in the United States are seeking a Keyholder to support daily operations, drive sales, and safeguard assets while delivering exceptional client experiences. The role includes responsibilities such as opening/closing the store, supervising team members, resolving client issues, and maintaining Lilly Pulitzer’s visual/operational standards in line with company policies.

This is a part-time, hourly, non-exempt position based in-store with flexible hours, including

Qualifications

• Prior supervisory experience in the fashion or retail industry preferred.
• Ability to effectively communicate with clients, colleagues, and management.
• Excellent problem solving and decision-making skills.
• Proficiency in Microsoft & Apple technology.
• Ability to multi-task in a fast-paced environment.
• Prior knowledge of XStore and Tulip a plus.
• Must be able to lift up to 20 pounds.
• Ability to be on your feet and maneuver around the store during shift hours.

Responsibilities

• Understand the overall concept of Lilly Pulitzer, including the lifestyle, the client, the merchandise, and the heritage.
• Understand and embrace the Core Values and Core Leadership Qualities set forth by Lilly Pulitzer.
• Drive sales goals by providing exceptional client experience and supporting sales team by actively focusing on clients.
• Demonstrate Lilly Pulitzer selling culture and ensure client experience.
• Maintain accuracy in cash transaction management according to operating procedures.
• Responsible for the opening and closing of the retail store.
• Act as an elevated team member, exercising decision-making and multitasking capabilities while prioritizing service.
• Positively resolve client-related issues as they arise or elevate to store management, when necessary.
• Provide continuous feedback to store management team on store selling opportunities and successes.
• Maintain the Lilly Pulitzer’s visual and operational standards as set by the Visual and Retail Operations teams.
• Safeguard the assets of the store.

Skills

Supervisory experience

Client communication

Problem solving

MS & Apple tech

Multi-tasking

XStore/Tulip knowledge

Lifting 20 lbs

In-store mobility

Job description

Lilly Pulitzer store positions in the United States are seeking a Keyholder to support daily operations, drive sales, and safeguard assets while delivering exceptional client experiences. The role includes responsibilities such as opening/closing the store, supervising team members, resolving client issues, and maintaining Lilly Pulitzer’s visual/operational standards in line with company policies.

This is a part-time, hourly, non-exempt position based in-store with flexible hours, including