Part-Time IT Support Technician for Homes & Small Biz

NerdsToGo of Chicago Downtown, IL; Chicago (IL); On-site; USD 27,552 - 41,328; Part time

Benefits offered by this job

401(k)

Bonus based on performance

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

A leading tech service company in Chicago seeks a part-time IT Services Technician to provide high-quality customer service and technical support to residential and small business clients. Responsibilities include troubleshooting, software installation, and client consultation. Ideal candidates should have an Associate's degree, 2 years of technical support experience, and strong communication skills. Enjoy a supportive team environment and competitive benefits.

Qualifications

• Minimum of 2 years of experience providing technical support.
• Valid driver's license and clean driving record.
• Familiarity with Windows OS and experience with Mac and Apple products.

Responsibilities

• Consult with customers in-store, over the phone, and on-site.
• Perform PC and Mac hardware and software troubleshooting.
• Assist with Microsoft 365 administration.

Skills

PC troubleshooting and repair

Strong communication skills

Customer service skills

Education

Associate's degree in a technology-related field

Tools

Microsoft 365

Windows OS

Apple products

Job description

A leading tech service company in Chicago seeks a part-time IT Services Technician to provide high-quality customer service and technical support to residential and small business clients. Responsibilities include troubleshooting, software installation, and client consultation. Ideal candidates should have an Associate's degree, 2 years of technical support experience, and strong communication skills. Enjoy a supportive team environment and competitive benefits.