Part-Time IT Support Technician | Flexible Hours

Strategic Government Resources, Inc.; Bryan (TX); On-site; USD 18,000 - 23,000; Part time

Job summary

Strategic Government Resources, Inc. is seeking a part-time IT Support Specialist to serve City of Bryan employees. You will provide front-line technical support for desktops, laptops, mobile devices, printers, and related peripherals during 15–20 hours per week.

Responsibilities include diagnosing hardware and software issues, documenting cases, deploying software, and maintaining asset inventory. Flexible days and times, with occasional after-hours support as needed.

Qualifications

• Provide front-line IT support for desktops, laptops, mobile devices, and printers.
• Diagnose hardware, software, and network issues and document steps taken.
• Maintain accurate ticket records and asset inventory.

Responsibilities

• Respond to IT support requests via email, phone, or in person.
• Diagnose and resolve hardware, software, and network problems.
• Escalate complex issues when needed to other teams.
• Install, upgrade, and maintain workstations and peripherals.
• Deploy approved software and configure Microsoft 365/Office tools.

Skills

End-user support

Troubleshooting

Documentation of tickets

IT asset management

Tools

Microsoft 365/Office

Windows OS

Printers/ peripheral devices

Job description

Strategic Government Resources, Inc. is seeking a part-time IT Support Specialist to serve City of Bryan employees. You will provide front-line technical support for desktops, laptops, mobile devices, printers, and related peripherals during 15–20 hours per week.

Responsibilities include diagnosing hardware and software issues, documenting cases, deploying software, and maintaining asset inventory. Flexible days and times, with occasional after-hours support as needed.