Part-Time IT Support Technician — Cybersecurity & OT

Talentify; Huntsville (AL); On-site; USD 21,000 - 34,000; Part time

Job summary

Wilson Lumber in Huntsville, AL seeks an IT Support Specialist for a part-time, day-shift role. You will troubleshoot computer issues, manage user accounts, and document resolutions in the ticketing system while supporting OT systems.

Based at the Huntsville site, this 20-hour/week position covers multiple locations and requires occasional travel less than 20%. Responsibilities include cybersecurity audits, backups, and improving software and network security.

Qualifications

• Experience supporting end-user devices and software.
• Knowledge of cybersecurity concepts and Microsoft 365 security.

Responsibilities

• Provide end-user & device support across departments and locations.
• Set up and configure PCs, laptops, printers, and network devices.
• Troubleshoot hardware, network, firewall, and VPN issues.
• Manage user accounts in the email system and document resolutions in tickets.
• Conduct cybersecurity operations and software/system audits.
• Assist with backups and OT systems as needed.
• Help improve software applications and network security.

Skills

Microsoft 365 experience

Security awareness

Willingness to learn programming

Independent working

Team collaboration

Education

Associate Degree in Computer Science or related field

CompTIA Sec+ CE or equivalent IT certs

Tools

Ticketing system

Job description

Wilson Lumber in Huntsville, AL seeks an IT Support Specialist for a part-time, day-shift role. You will troubleshoot computer issues, manage user accounts, and document resolutions in the ticketing system while supporting OT systems.

Based at the Huntsville site, this 20-hour/week position covers multiple locations and requires occasional travel less than 20%. Responsibilities include cybersecurity audits, backups, and improving software and network security.