Part-Time IT Support Specialist: Windows, Mac & AV Expert

South College; Orlando (FL); On-site; USD 25,000 - 33,000; Part time

Job summary

South College is seeking a part-time IT Support specialist to document requests, install and maintain desktop hardware, and provide end-user support across Windows and macOS environments. You will assist with AV equipment in classrooms and conference spaces, uphold information security policies, and help manage asset inventories.

Strong communication and multitasking are essential. The role requires 2+ years of IT experience, familiarity with Office 365, antivirus software, and a

Qualifications

• 2+ years of IT experience.
• Experience supporting Microsoft Office applications, Windows and macOS environments.
• Knowledge of network security practices and antivirus software.

Responsibilities

• Document incoming helpdesk requests using internal ticketing system.
• Install, repair and maintain desktop and laptop computers, peripherals and related systems.
• Provide end user support via remote assistance, in person and telephone.
• Support and enforce company information policies and procedures.
• Provide support for Microsoft and Apple products including laptops, desktops, MacBook and iPhone.
• Assist in maintaining hardware and software inventory for asset management.
• Install and support AV equipment for classrooms, conference rooms and auditoriums.
• Demonstrate broad knowledge of technology principles, practices, and procedures.
• Self-manage to support multiple tasks in a fast-paced environment.

Skills

End-user Support

Windows Support

MacOS Support

Network Security

Analytical Skills

Customer Orientation

Education

Associate degree in Computer Science

Tools

Office 365

Antivirus Software

Job description

South College is seeking a part-time IT Support specialist to document requests, install and maintain desktop hardware, and provide end-user support across Windows and macOS environments. You will assist with AV equipment in classrooms and conference spaces, uphold information security policies, and help manage asset inventories.

Strong communication and multitasking are essential. The role requires 2+ years of IT experience, familiarity with Office 365, antivirus software, and a