Part-Time IT Support Specialist - On-Site Helpdesk & Devices

Optiline; Nashua (NH); Hybrid; USD 25,000 - 35,000; Part time

Job summary

Optiline is seeking a part-time, in-house IT Support Specialist in Nashua, New Hampshire. This position provides day-to-day technical support, serving as the primary contact for end-user IT issues. Responsibilities include troubleshooting devices and supporting Microsoft 365 applications.

The ideal candidate should have 1–3 years of IT support experience and strong customer service skills. Flexibility in scheduling and an on-site presence are required.

Qualifications

• 1–3 years of IT support or helpdesk experience.
• Strong customer-service and communication skills.
• Experience supporting Windows PCs and common office technology.

Responsibilities

• Provide first line IT support for office and field employees.
• Troubleshoot desktops, laptops, tablets, mobile devices, and peripherals.
• Support Microsoft 365 and common business applications.

Skills

Customer service

Communication skills

IT support experience

Familiarity with Microsoft 365

Tools

Windows

Citrix

Cloud-based ERP systems

Job description

Optiline is seeking a part-time, in-house IT Support Specialist in Nashua, New Hampshire. This position provides day-to-day technical support, serving as the primary contact for end-user IT issues. Responsibilities include troubleshooting devices and supporting Microsoft 365 applications.

The ideal candidate should have 1–3 years of IT support experience and strong customer service skills. Flexibility in scheduling and an on-site presence are required.