Part-Time IT Support Specialist — Higher Education & A/V

New York State Energy Research and Development Authority; Jonesboro (AR); On-site; USD 21,000 - 28,000; Part time

Job summary

New York Institute of Technology in Jonesboro, Arkansas is seeking a part-time IT Support Technician to assist in installation, maintenance, and repair of network, telecommunications, and AV equipment for faculty, staff, and students. You will provide tier-1 support for desktops, laptops, mobile devices, and other technology, handle data entry and ticketing, and assist during live events.

Candidates should be able to lift 50 lbs, climb ladders, work from 7 am to 5 pm CST in blocks, and

Qualifications

• Experience providing desktop, laptop, and mobile device support
• Basic understanding of audio/video components, networking, and common software applications
• Ability to lift 50 lbs and work in elevated or tight spaces

Responsibilities

• Assist in installation, maintenance, and repair of network, telecommunications, and audio/video equipment
• Provide tier-1 support to faculty, staff, and students with desktops, laptops, mobile devices, and other technology
• Data entry and processing; inventory and asset maintenance; ticketing and helpdesk assignments
• Support technology during live events and perform other duties as assigned

Skills

Tech support

Windows

Mac

iOS

Job description

New York Institute of Technology in Jonesboro, Arkansas is seeking a part-time IT Support Technician to assist in installation, maintenance, and repair of network, telecommunications, and AV equipment for faculty, staff, and students. You will provide tier-1 support for desktops, laptops, mobile devices, and other technology, handle data entry and ticketing, and assist during live events.

Candidates should be able to lift 50 lbs, climb ladders, work from 7 am to 5 pm CST in blocks, and