Part-Time IT Support Specialist for College

The Chronicle Of Higher Education, Inc.; Chicago (IL); On-site; USD 23,377 - 32,883; Part time

Job summary

The Chronicle Of Higher Education, Inc. is seeking a part-time Information Technology Service Associate at Malcolm X College. The role involves providing technical support for hardware and software used by students and staff, ensuring functionality in various academic settings.

Qualified candidates will possess an Associate’s degree in Information Technology or a related field, along with at least two years of experience supporting Windows and Macintosh systems. The position offers a salary range of $16.97 - $23.87 per hour.

Qualifications

• Associate’s degree in Information Technology, Computer Science, or related area.
• Minimum of two years of related work experience.
• Knowledge of Windows and Macintosh platforms.
• Familiarity with Microsoft Windows and internet browsers.

Responsibilities

• Provide technical support to users in person and remotely.
• Maintain and install software applications on hardware.
• Submit help desk tickets for assistance.
• Manage and protect technology assets.
• Facilitate equipment use for events.

Skills

Technical support

Windows support

Macintosh support

Troubleshooting

Communication skills

Teamwork

Education

Associate's degree in Information Technology or related area

Job description

The Chronicle Of Higher Education, Inc. is seeking a part-time Information Technology Service Associate at Malcolm X College. The role involves providing technical support for hardware and software used by students and staff, ensuring functionality in various academic settings.

Qualified candidates will possess an Associate’s degree in Information Technology or a related field, along with at least two years of experience supporting Windows and Macintosh systems. The position offers a salary range of $16.97 - $23.87 per hour.