Part-Time IT Services Associate | College Tech Support

City Colleges of Chicago; Chicago (IL); On-site; USD 24,080 - 33,875; Part time

Job summary

City Colleges of Chicago is seeking a part-time IT Services Associate for the Information Technology Department at Malcolm X College. This role involves supporting computer hardware and software across various academic settings to promote student success.

Key responsibilities include providing technical support, maintaining software applications, and managing technology assets. Candidates should have an associate degree in IT or a related field and at least two years of experience. The hourly pay ranges from $17.48 to $24.59, based on qualifications.

Qualifications

• Minimum of two years of related work experience.
• Knowledge and experience supporting both Windows and Macintosh platforms.
• Sound verbal and written communication skills.

Responsibilities

• Provide computer hardware and software technical support in person and remotely.
• Maintain, install, and test software applications on computer hardware.
• Submit help desk tickets for technology-related issues.

Skills

Technical support for Windows and Macintosh

Communication skills

Team player

Education

Associate degree in Information Technology or related field

Job description

City Colleges of Chicago is seeking a part-time IT Services Associate for the Information Technology Department at Malcolm X College. This role involves supporting computer hardware and software across various academic settings to promote student success.

Key responsibilities include providing technical support, maintaining software applications, and managing technology assets. Candidates should have an associate degree in IT or a related field and at least two years of experience. The hourly pay ranges from $17.48 to $24.59, based on qualifications.