Part-Time IT Support Specialist

Georgia Institute of Technology; Atlanta (GA); On-site; USD 39,000 - 44,000; Part time

Job summary

Georgia Tech Scheller College of Business in Midtown Atlanta seeks a part-time IT support role to help install, operate, and maintain computer systems for faculty and staff.

Responsibilities include troubleshooting hardware/software, updating applications, and creating documentation. Applicants should have an Associate's Degree or Technical Diploma and up to two years of related experience. This position emphasizes customer service and collaboration within a busy university environment.

Qualifications

• Associate's Degree or Technical Diploma or equivalent combination of education and experience
• Up to two years of job related experience
• Experience with IT hardware/software installation and maintenance

Responsibilities

• Install, maintain and upgrade workstation hardware and software
• Analyse and resolve workstation, application, and server related problems
• Update desktop software/applications; maintain documentation on installed applications
• Provide users with assistance in working in specific applications
• Participate in development of standard operating procedures
• Perform other duties as assigned

Skills

Troubleshooting

Customer service

Documentation

Communication

Education

Associate's Degree or Technical Diploma

Job description

Georgia Tech Scheller College of Business in Midtown Atlanta seeks a part-time IT support role to help install, operate, and maintain computer systems for faculty and staff.

Responsibilities include troubleshooting hardware/software, updating applications, and creating documentation. Applicants should have an Associate's Degree or Technical Diploma and up to two years of related experience. This position emphasizes customer service and collaboration within a busy university environment.