Part-Time IT Specialist – End-User Support & Cloud Apps

Fire Fighter Sales & Service Co.; Cranberry Township (Butler County); On-site; USD 28,000 - 39,000; Part time

Job summary

All Lines Technology is seeking a part-time Technical Specialist to work onsite in Cranberry Township, PA. The role involves installing, configuring, and troubleshooting PC hardware and software for end users, with emphasis on Windows 11 and Microsoft 365, plus iOS and Mac support in a corporate setting.

The position requires strong problem-solving and communication skills, experience with Jira, and the ability to assist with SAP, MFA, VPN, and security tooling.

Qualifications

• Demonstrated hardware and software troubleshooting expertise.

Responsibilities

• Install, configure, test, and troubleshoot PC hardware and software for end users.
• Support Windows 11 and Microsoft 365 in a corporate environment.
• Provide support for iOS devices (iPhone, iPad) and Macs.
• Troubleshoot LAN, wireless networking, and TCP/IP issues.
• Administer and support Microsoft 365 and Intune.
• Provide mobile device support and management.
• Track incidents using Jira and analyze trends.
• Identify and resolve customer service and technology concerns.
• Suggest process improvements to enhance service delivery.
• Participate in project work and global IT standardization initiatives.
• Support SAP, VPN connectivity, MFA, software deployment tools, and PC encryption.
• Perform workstation setup, deployment, and network/peripheral cabling.

Skills

Hardware Troubleshooting

Software Troubleshooting

Problem Solving

Communication

Customer Relationships

PC Imaging

Deployment Tools

Customer Service

Education

High School Diploma or equivalent

Tools

Jira

Microsoft 365

Intune

VPN

Job description

All Lines Technology is seeking a part-time Technical Specialist to work onsite in Cranberry Township, PA. The role involves installing, configuring, and troubleshooting PC hardware and software for end users, with emphasis on Windows 11 and Microsoft 365, plus iOS and Mac support in a corporate setting.

The position requires strong problem-solving and communication skills, experience with Jira, and the ability to assist with SAP, MFA, VPN, and security tooling.