Part-Time IT Support Technician (On-Site)

Ethos Residential; State College (Centre County); Sur place; USD 27 552 - 41 328; Temps partiel

Résumé du poste

Ethos Residential is looking for a reliable Part-Time IT Support Technician for its State College, PA office. This in-person role will support local operations by resolving IT issues and maintaining technology across workstations, phone systems, and conference areas. Ideal candidates are practical troubleshooters with experience in Windows environments and Microsoft 365 tools. Flexibility in scheduling is available, and interviews will be conducted in person.

Qualifications

• Ability to troubleshoot common office IT issues, including hardware and software.
• Experience with setting up and supporting Windows-based desktops and laptops.
• Familiarity with Microsoft 365 tools like Outlook, Teams, and SharePoint.

Responsabilités

• Troubleshoot and resolve common office IT issues.
• Support desktop and laptop setups primarily based on Windows.
• Assist with conference room technology including TVs and cameras.

Connaissances

Troubleshooting IT issues

Microsoft 365 administration

Windows operating systems

Network troubleshooting

VoIP phone systems

Outils

Microsoft Windows

Yealink phone systems

iPhones and iPads

Description du poste

Ethos Residential is seeking a reliable, hands‑on Part‑Time IT Support Technician to support our on‑site office and property operations in State College, Pennsylvania. This is an in‑person role supporting our local portfolio, office environment, and collaboration systems. This position is ideal for someone local to State College who enjoys practical, on‑site troubleshooting and supporting day‑to‑day technology needs in a growing organization.

Role Overview

This role provides on‑site IT and systems support for our office, conference spaces, and team devices. You will help keep daily operations running smoothly across workstations, phones, meeting rooms, and Microsoft‑based collaboration tools. This is not a remote role. Interviews and work will be conducted in person at our State College locations.

Key Responsibilities

• Troubleshoot and resolve common office IT issues (hardware, software, connectivity)
• Support desktop and laptop setups, primarily Windows‑based, including dual‑monitor configurations
• Provide limited support for Mac devices as needed
• Assist with printer setup, troubleshooting, and basic network connectivity issues
• Maintain and troubleshoot Wi‑Fi networks and office internet connections
• Support VoIP phone systems, including Yealink phone setup and troubleshooting
• Assist with conference room technology, including TVs, meeting cameras, and audio systems
• Support iPhones and iPads used for operations and property management
• Assist with Microsoft 365 administration at a practical level, including Outlook, Teams, SharePoint, and OneDrive
• Help manage SharePoint and OneDrive access, permissions, and basic structure
• Set up new devices and assist with employee onboarding and transitions
• Provide hands‑on, on‑site support across the State College portfolio as issues arise

Technical Environment

• Windows operating systems (primary environment)
• Limited Mac support
• Microsoft Windows and Microsoft 365
• SharePoint and OneDrive (end‑user and light admin support)
• Desktop and laptop workstations with dual monitors
• VoIP phone systems (Yealink)
• Conference room TVs, meeting cameras, and collaboration hardware
• Printers and basic networking equipment
• iPhone and iPad devices
• Wi‑Fi and local network troubleshooting

Position Details

• Part‑time role
• On‑site in State College, PA
• Flexible scheduling coordinated around operational needs
• Interviews conducted in person