Part-Time IT & Office Automation Specialist

My Florida CFO; Tallahassee (FL); On-site; USD 19,000 - 28,000; Part time

Job summary

The Department of Financial Services, Criminal Investigations Division, is seeking a Part-Time Office Automation Specialist I in Tallahassee. This OPS position is non-sworn and requires a high school diploma with proficiency in Microsoft Office and basic technical support experience.

Responsibilities include configuring PCs, providing on-site and remote support, and maintaining databases and inventories. Salary is $17/hour for up to 20 hours/week; in-office work with a security background check

Qualifications

• Knowledge of computer systems, hardware, software, and electronic equipment.
• Knowledge of data communications and basic administrative procedures.
• Knowledge of customer service standards, security practices, and the English language.
• Skill in troubleshooting technical issues and performing system testing.
• Skill in operations analysis, technical writing, active listening, and gathering information.
• Ability to identify and resolve problems, follow technical instructions, and analyze and organize information.
• Ability to communicate technical information clearly and select appropriate tools and equipment for tasks.

Responsibilities

• Configure and set up computers, hardware, software, and related equipment for new employees and throughout the Division.
• Provide on-site and telephone assistance to staff for resolving hardware, software, and communication-related issues.
• Provide basic technical troubleshooting and support to staff.
• Assist in analyzing and resolving problems related to the Division’s ACISS case management system.
• Maintain and update assigned databases to ensure accuracy and accessibility.
• Assist in maintaining an inventory of all distributed processing hardware, software, and related training materials.
• Lift, carry, and transport computer equipment and related accessories weighing up to 30 pounds for inventory and office operations.
• Perform other duties as assigned to support the agency’s technical and administrative operations.

Skills

Microsoft Office

Technical support

Hardware maintenance

Education

High School Diploma or equivalent

College degree preferred

Tools

Computer hardware

Peripherals setup

Job description

The Department of Financial Services, Criminal Investigations Division, is seeking a Part-Time Office Automation Specialist I in Tallahassee. This OPS position is non-sworn and requires a high school diploma with proficiency in Microsoft Office and basic technical support experience.

Responsibilities include configuring PCs, providing on-site and remote support, and maintaining databases and inventories. Salary is $17/hour for up to 20 hours/week; in-office work with a security background check