OPS Distributed Computer Systems Special - 37990094

Civicworks; Tallahassee (FL); On-site; USD 38,000 - 52,000; Full time

Job summary

Florida Department of Environmental Protection seeks two OPS Distributed Computer Systems Specialists to provide second-level desktop support and problem resolution to local and remote users. Responsibilities include resolving technical issues, managing service requests, setting up equipment, and coordinating with systems staff.

This is an onsite position in Tallahassee, Florida. Requirements include application support experience, knowledge of diagnostic utilities, and experience providing

Qualifications

• Application support experience
• Knowledge of diagnostic utilities
• Experience providing technical assistance on software, printers, and databases
• Strong customer service orientation and skills
• Ability to lift up to 50 pounds
• Preferred: minimum one year of help desk experience

Responsibilities

• Provide second-level desktop support to local and remote users.
• Resolve technical issues and manage service requests.
• Set up equipment and coordinate with systems staff.

Skills

Application support

Diagnostic utilities

Software/printers/databases

Customer service

Lifting up to 50 lbs

Help desk experience (preferred)

Tools

Diagnostic utilities

Job description

The Florida Department of Environmental Protection seeks two OPS Distributed Computer Systems Specialists to provide second-level desktop support and problem resolution to local and remote users. Responsibilities include resolving technical issues, managing service requests, setting up equipment, and coordinating with systems staff. This is an onsite position in Tallahassee, Florida.

• Application support experience
• Working knowledge of diagnostic utilities
• Experience providing technical assistance on software, printers, and databases
• Strong customer service orientation and skills
• Ability to lift up to 50 pounds
• Preferred: minimum one year of help desk experience