Part-Time IT Help Desk Technician - Fast, Friendly Support

Technologix; Ruston (LA); On-site; USD 30,000 - 40,000; Part time

Job summary

Technologix in Ruston, LA is hiring a part-time Help Desk Technician. In this role, you will provide fast and effective technical support, helping clients with their computer systems. You should possess strong technical knowledge, excellent communication skills, and be customer-oriented.

The ideal candidate is actively pursuing a degree in Cyber Engineering or a related field with some experience in IT support. You will play a crucial role in ensuring customer satisfaction and troubleshooting technical issues efficiently.

Qualifications

• Some experience as a help desk technician or other customer support role.
• Tech savvy with working knowledge of office automation products and remote control.
• Proficiency in English and excellent verbal and written communication skills.

Responsibilities

• Serve as a point of contact for customers seeking technical assistance.
• Complete remote troubleshooting through diagnostic techniques.
• Provide detailed information on IT products or services.

Skills

Customer-oriented

Technical knowledge

Communication skills

Education

Actively pursuing a degree in Cyber Engineering, CIS, or related field

Tools

Office automation products

Databases

Job description

Technologix in Ruston, LA is hiring a part-time Help Desk Technician. In this role, you will provide fast and effective technical support, helping clients with their computer systems. You should possess strong technical knowledge, excellent communication skills, and be customer-oriented.

The ideal candidate is actively pursuing a degree in Cyber Engineering or a related field with some experience in IT support. You will play a crucial role in ensuring customer satisfaction and troubleshooting technical issues efficiently.