Part-Time IT Field Technician — Hardware Repairs & Free Training

Gr8ttek, LLC; Town of Warwick (NY); On-site; USD 30,000 - 50,000; Part time

Benefits offered by this job

$40 per call/$5 per call per diem

Dell/Lenovo certification training AT

Job summary

Gr8ttek, LLC is seeking a part-time Field Specialist to join the Infrastructure Delivery team in the United States. The role involves hardware-focused break-fix services, troubleshooting, and completing service calls with attention to asset control and inventory management.

Reporting to the Territory Supervisor, you will drive to client locations, perform moderate repairs, and handle administrative tasks related to each call. Dell/Lenovo certification training is provided at no cost to you.

Qualifications

• Technical school certification or equivalent with 1–2 years of relevant experience.
• Valid driver's license.
• Own a basic repair tool kit.
• Ability to drive to client locations.

Responsibilities

• Providing customer break fix support for designated equipment
• Communicating clearly in written and verbal form
• Possess excellent customer service skills
• Accepting and delivery of all service calls assigned
• Completing all administrative tasks associated with each call
• Responsible for control and return of assets and inventory
• Other duties may be assigned to meet business needs
• May provide functional guidance to colleagues

Skills

Customer service

Troubleshooting

Communication

Education

Technical school certification

Tools

Repair tool kit

Job description

Gr8ttek, LLC is seeking a part-time Field Specialist to join the Infrastructure Delivery team in the United States. The role involves hardware-focused break-fix services, troubleshooting, and completing service calls with attention to asset control and inventory management.

Reporting to the Territory Supervisor, you will drive to client locations, perform moderate repairs, and handle administrative tasks related to each call. Dell/Lenovo certification training is provided at no cost to you.