Part-Time IT Field Specialist — Hardware Break-Fix + Free Certification

Gr8ttek; Saint Joseph (MO); On-site; USD 2,066,000 - 3,031,000; Part time

Benefits offered by this job

Dell/Lenovo certification training

$40 per call

$5 per call per diem

Job summary

Gr8ttek in Saint Joseph, MO seeks a part-time Field Specialist to join its Infrastructure Delivery team. You will perform hardware‑focused, break‑fix services on client products and handle service calls within established guidelines.

Role requires basic troubleshooting skills, reliable transportation, and the ability to lift up to 50 lbs. Dell/Lenovo certification training is provided at no cost. 1–2 years of relevant experience is preferred.

Qualifications

• Typically requires technical school certification or equivalent
• 1-2 years of relevant experience
• Ability to drive to client locations; lift up to 50 lbs

Responsibilities

• Providing customer break fix support for designated equipment
• Communicating clearly in written and verbal form
• Possess excellent customer service skills
• Accepting and delivery of all service calls assigned
• Completing all administrative tasks associated with each call
• Responsible for control and return of assets and inventory
• Other duties may be assigned to meet business needs
• May provide functional guidance to colleagues

Skills

Customer service

Troubleshooting

Communication

Guidance to colleagues

Job description

Gr8ttek in Saint Joseph, MO seeks a part-time Field Specialist to join its Infrastructure Delivery team. You will perform hardware‑focused, break‑fix services on client products and handle service calls within established guidelines.

Role requires basic troubleshooting skills, reliable transportation, and the ability to lift up to 50 lbs. Dell/Lenovo certification training is provided at no cost. 1–2 years of relevant experience is preferred.